Procedure for Requesting Return Materials Authorization (RMA)
- Send a detailed email to firstname.lastname@example.org describing the issue and requesting a Return Merchandise Authorization Number (RMA#).
- After receiving the RMA#, VDI will offer instructions on how to ship the product to VDI (contact email@example.com for more details).
- You must include a packing list so VDI can review the contents of the package. Click here for packing list template.
Do not send any VDI Product for repair without first receiving an RMA#. Please protect your shipment against loss or damage by insuring the product(s) you are returning. VDI is not responsible for any damages.
Return Shipping Address:
Virginia Diodes, Inc
979 Second Street, SE
Charlottesville, VA 22902-6172